---
title: Cosmo DeNicola Companies News | iServe
description: iServe |
---

[![Cosmo DeNicola Companies](https://www.cosmodenicola.com/hubfs/FuturaMobility_Jan2017/images/CD-Logo.png)](https://www.cosmodenicola.com/)

# Cosmo DeNicola Companies News

 Monday, June 24, 2019

[![](https://www.cosmodenicola.com/hubfs/Unknown-1.jpeg) ](https://www.cosmodenicola.com/news/futura-in-the-news)

## Futura in the News

This week, Service Now (we know internally as iServe) hosted an event at the Barnes Foundation in Philadelphia titled the Future of Work Philadelphia! At this event there were over 200 attendees looking at the trends shaping what’s next in the workplace! Our own Dom Sambucci and Shari Divone attended the event and interacted with other ServiceNow customers such as DuPont, CHOP, Trinity Health, and Day and Zimmerman. In addition, Dom proudly represented Futura on a customer panel along with representatives from QVC and Hubble Telescope. The panel shared their experiences and insight as to how ServiceNow has helped digitally transform work processes, organized communication, and streamlined access to information.

- [Tweet](https://twitter.com/share)

 Monday, March 13, 2017

[![](https://www.cosmodenicola.com/hubfs/CosmoDenicola_Jan2017_files/images/iservelogo.png) ](https://www.cosmodenicola.com/news/futura-launches-iserve)

## Futura Launches iServe

After thousands of hours of development, documentation and testing, Futura will be initiating the pilot user onboarding of its new CRM and Customer Portal system, iServe.  iServe will allow customers to submit and view the progress of their system’s support needs through a convenient and user-friendly web portal designed to speed up the process of ticket submission and resolution. A key feature of the new system is the Knowledge base that will provide information and tools to users to greatly enhance their use of the system.

“Our chairman and Founder, Janet DeNicola, has always been a strong proponent of using technology to its fullest. Our new platform will deliver powerful information to our users,” stated Dominic Sambucci, Futura Services President.

The iServe launch comes at an exciting time for Futura Services as it is set to celebrate its 25-year anniversary. The 6 pilot customers will pave the way for Futura’s 30,000 users to have 24/7 access ad collaborative interaction with Packaging Industry and Technology Experts/ The plan is for all clients to be live by 6/30/2017.

- [Tweet](https://twitter.com/share)

### Contact Us

Bryn Mawr, PA 19010

Email: [info@cosmodenicola.com](mailto:nscarantino@cosmodenicola.com)

- [Privacy Statement](https://www.cosmodenicola.com/privacy)
- [Terms Of Use](https://www.cosmodenicola.com/terms)
- [Register](https://www.cosmodenicola.com/register.aspx?returnurl=http%3a%2f%2fwww.cosmodenicola.com%2fHome.aspx)
- [Login](https://www.cosmodenicola.com/Login/tabid/133/Default.aspx?returnurl=%2f)

Copyright 2018 by Cosmo DeNicola Companies